I have files upload on a form that can no longer be found

  • btereposky
    Asked on April 10, 2018 at 5:29 PM

    These are still seen a entries and have valid links but the links appear to be broken now.  The form is disabled from further entry - but this should not be an issue.

  • Kevin Support Team Lead
    Replied on April 10, 2018 at 8:18 PM

    I have checked the file you provided and it seems that it did not reach our servers, may be that the issue was caused due to the spaces in the file's name. 

    I would recommend you to ask your submitter to send you the file again, if the problem persists, please let us know.