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Kathy2023Asked on April 10, 2018 at 8:38 PM
I'm considered an administrator to a website but not the owner. I'm trying to connect JotForm to the website but I'm not having much luck. Jotform shows up on the dashboard but when I try to connect I'm directed to a blank page. I've included the address in the field below.
Would I need to have the original owner of the site add this app?
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Nik_CReplied on April 11, 2018 at 2:17 AM
Did you follow this guide: https://www.jotform.com/help/359-Adding-a-form-to-your-Weebly-website?
When you connect the JotForm to Weebly, you should be logged in to JotForm:
And then you should allow Weebly to access JotForm:
Then that should work.
Please check and let us know if the issue persists.
Thank you!
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Kathy2023Replied on April 11, 2018 at 6:43 AMI followed that guide exactly and it still won't connect. I copied and
pasted the forms code instead.
Thank you for the copy and paste non response though.
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gizemReplied on April 11, 2018 at 8:39 AM
Sorry for the inconvenience caused. I assume the problem is resolved now.
When the embed method does not work properly, we usually suggest using the iframe embed method. Adding a form to Weebly
If you need any further assistance, feel free to contact us anytime.