Form does not work via email

  • Profile Image
    jkeala
    Asked on April 11, 2018 at 12:25 AM

    Hello,

    I have embedded the source code for my form into an email. On desktop, the form seems to work when filled out in email, but when I try to fill out the form on a phone, it takes me to a page that says "Incomplete Values - There are incomplete fields in your submission. Please go back and fix the problem(s)"

    There are no incomplete fields, so I'm not sure what the issue is.


  • Profile Image
    Scott
    Answered on April 11, 2018 at 05:08 AM

    Hey there,


    Unfortunately, for the time being, this is not a viable option that we can recommend to our users.

    JotForms heavily depends on JavaScript validations which if and when you paste the source code, most of the email clients will sanitize and delete the validation scripts and/or any styling scripts for the JotForm to work.

    If there is anything else we can help you with, please let us know,

    Cheers!