- aecarreteraAsked on April 11, 2018 at 03:37 AM
When i download a list of submissions in excel format the file shows: The file es damaged.
Attachment snapshot error
- JotForm DeveloperScottAnswered on April 11, 2018 at 06:31 AM
I couldn't reproduce this issue on my side and I need more information about it:
1- What is the file size of the downloaded excel file?
2- On what form and submissions are this issues happening? Or if it is on all of your forms?
3- Can you try and see if you are able to import this file into a Google Spreadsheet?
We will be waiting for your response to help you better,