Account: I understand that am not supposed to collect credit card details

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    Ian Njuguna 
    Asked on April 11, 2018 at 04:33 AM

    Hi,

    One of my forms (Donor) violated your terms and conditions.

    I've since gone through your terms & conditions and I understand that am not supposed to collect Credit Card details. I'll instead use one of your payment_processing Apps.

    Kindly go ahead and delete the guilty fields on my form and reactivate my account.

  • Profile Image
    gizem
    Answered on April 11, 2018 at 07:23 AM

    I have deleted guilty fields from your form as seen in the below screenshot:

    1523445521Screen Shot 2018-04-11 at 2.10

    So, your account is active now. Please note that your account will be suspended again if you collect any sensitive information from the people. Feel free to read our Terms of Use in order to learn more.

    You can contact us anytime if you have any further questions.