Billing: We changed the details but the invoices are still send to the old owners email address

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    4exchange
    Asked on April 11, 2018 at 07:41 AM

    Hello, 

    After change of ownership we changes the details but the invoices are still send to the old owners email address. As far as we can see the details are correct at the settings so not sure why its still going to this email address. 

    Are you able to assist us with this. 

    old email: katelijne@4exchange.nl

    new email: info@4exchange.nl


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    gizem
    Answered on April 11, 2018 at 09:53 AM

    Sorry for any inconvenience caused. I changed your customer e-mail address to info@4exchange.nl through FastSpring. You should be able to receive the invoices to your new e-mail address from now on.

    I hope it solves the problem. If the issue still persists, feel free to reach us anytime.