E-mail notification won't work.

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    Asked on November 02, 2012 at 04:13 AM


    I experience problems using the e-mail notification function from Jotform.

    I tried to send a testmail already for a few times but noting happens.

    Also when I fill in the form and push the send button I don't receive anything.


    Am I doing something wrong?


    Dennis Dirks.

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    Answered on November 02, 2012 at 04:37 AM

    Hi Dennis,

    Your email is in the bounce list due to the following reason:

    Reason(s) : 5.3.0 - Other mail system problem 550-'5.7.1 Message rejected as spam by Content Filtering.'

    I have now removed it so it should be working fine by now. To avoid this from happening again, please add noreply@jotform.com and the following JotMail IP's to your white list.

    Just let us know if the problem reoccurs so we can help you further. Thanks!