- TherminonAsked on November 02, 2012 at 04:13 AM
I experience problems using the e-mail notification function from Jotform.
I tried to send a testmail already for a few times but noting happens.
Also when I fill in the form and push the send button I don't receive anything.
Am I doing something wrong?
- JotForm SupportidarktechAnswered on November 02, 2012 at 04:37 AM
Your email is in the bounce list due to the following reason:
Reason(s) : 5.3.0 - Other mail system problem 550-'5.7.1 Message rejected as spam by Content Filtering.'
I have now removed it so it should be working fine by now. To avoid this from happening again, please add email@example.com and the following JotMail IP's to your white list.
Just let us know if the problem reoccurs so we can help you further. Thanks!