E-mail notification won't work.

  • Profile Image
    Therminon
    Asked on November 02, 2012 at 04:13 AM

    Hello,

    I experience problems using the e-mail notification function from Jotform.

    I tried to send a testmail already for a few times but noting happens.

    Also when I fill in the form and push the send button I don't receive anything.

     

    Am I doing something wrong?

    Thanks!

    Dennis Dirks.

  • Profile Image
    idarktech
    Answered on November 02, 2012 at 04:37 AM

    Hi Dennis,

    Your email is in the bounce list due to the following reason:

    Reason(s) : 5.3.0 - Other mail system problem 550-'5.7.1 Message rejected as spam by Content Filtering.'

    I have now removed it so it should be working fine by now. To avoid this from happening again, please add noreply@jotform.com and the following JotMail IP's to your white list.

    188.138.116.138

    107.20.173.204

    174.34.57.218

    174.34.57.216

    174.34.57.214

    174.34.57.219

    208.117.50.251

    85.25.117.56

    Just let us know if the problem reoccurs so we can help you further. Thanks!