Sometimes when trying to submit a form, one of my users gets an error. "Hmmm... can't reach this page."

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    MullerEC
    Asked on April 11, 2018 at 08:49 AM

    Sometimes when trying to submit a form, one of my users gets an error.  "Hmmm... can't reach this page."  Can you tell us why this happens?  Thanks!

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    BDAVID
    Answered on April 11, 2018 at 09:46 AM

    In which of your forms it the issue happening? Can we try submitting the form to reproduce the issue?

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    MullerEC
    Answered on April 12, 2018 at 09:43 AM
    It’s Form # 61873652325156 and it happens sometimes not every time.
    ...
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    Brody_S
    Answered on April 12, 2018 at 10:45 AM

    Given the nature of the error you have provided us, this is most likely a client-side issue. 

    If the problem is only with one user ("one of my users gets an error"), then I would recommend switching from Edge to Chrome or Firefox to see if the issue persists.