What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I used up all my quota last month but its not reset itself for this month.

    Asked by localexposure on November 02, 2012 at 04:51 AM


    My forms are still not reset from the beginning of the month. I have several, have attached one as an example.

    Many Thanks

    Jotform is the best.

    Page URL:

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    JotForm Support

    Answered by NeilVicente on November 02, 2012 at 05:11 AM

    We're sorry for this inconvenience. This seems to be caused by a bug in our server scripts, and our developers have already been made aware of it.

    For the meantime, I went ahead and reactivate your account so you'll enjoy continuous service.