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gvigusAsked on April 11, 2018 at 12:09 PM
We've been using JotForm for years for our annual student shows. This year, we've tested our form and it seems there are now file size limits? Some students will be submitting video files that are going to be a couple of gigs in size. In the past, I would set the size limits and it worked. This year, during our form testing, anything larger than 1GB resulted in a "413 Request Entry Too Large" error.
Please help.
Glen
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David JotForm SupportReplied on April 11, 2018 at 12:29 PM
The maximum upload size has been 1GB as long as I can remember.
https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit
I was able to find a request for a larger limit as far back as 2014:
https://www.jotform.com/answers/446221-Can-we-have-a-maximum-upload-file-size-larger-than-1GB
The limit is per file, with only single files allowed when over 100MB.
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gvigusReplied on April 11, 2018 at 3:18 PM
We've been uploading large files via jotform for years now. If you look at our data from last year, you'll see that some files are larger than 1GB.
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TREVONReplied on April 11, 2018 at 3:38 PM
Would you kindly confirm the size of the file is 1048576 KB and not larger than this in KBs as anything exceeding 1048576 will not be uploaded instead it will give an error on upload.
Below is a link with information on the above.
https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit