-
MarcusAsked on April 11, 2018 at 2:30 PM
Hello my account is suspended and my forms are disabled. Any ideas?
-
John_BensonReplied on April 11, 2018 at 2:45 PM
Your account got suspended because of the "Power of Attorney Request" form is collecting sensitive information (SSN) which violates our terms of use.
We need to delete the guilty field so we can activate your account. If that is okay with you, please let us know.
We'll wait for your reply. Thank you.
-
myjmfsReplied on April 11, 2018 at 3:43 PMYes, please.
Thank you so much. I’m an accountant and didn’t realize this was an issue.
Marcus
... -
Welvin Support Team LeadReplied on April 11, 2018 at 4:10 PM
Your account is active now. You should be able to do the changes. Thank you for your kind understanding on this matter.