- MarcusAsked on April 11, 2018 at 02:30 PM
Hello my account is suspended and my forms are disabled. Any ideas?
- JotForm SupportJohn_BensonAnswered on April 11, 2018 at 02:45 PM
We need to delete the guilty field so we can activate your account. If that is okay with you, please let us know.
We'll wait for your reply. Thank you.
- myjmfsAnswered on April 11, 2018 at 03:43 PMYes, please.
Thank you so much. I’m an accountant and didn’t realize this was an issue.
- JotForm SupportWelvinAnswered on April 11, 2018 at 04:10 PM
Your account is active now. You should be able to do the changes. Thank you for your kind understanding on this matter.