- lafamilyhousingAsked on April 11, 2018 at 06:36 PM
The "other" field of our Jotform is not working in Firefox. I am able to type and delete values within the "other" box in both Chrome and Explorer, but in Firefox I cannot type any value when the donation frequency is “Once.” I can type values for monthly, quarterly, and annually but cannot erase those values.Page URL:
- JotForm SupportMikeAnswered on April 11, 2018 at 07:57 PM
The issue might be somehow related to the pointer-events: none; style on your page. The input seems to be fine in Firefox when the pointer-events: none; style is disabled.
- lafamilyhousingAnswered on April 12, 2018 at 12:49 PM
Awesome, thanks, Mike! I'm actually pretty new to Jotform though, so could you walk me through how to disable that?
- JotForm SupportMikeAnswered on April 12, 2018 at 01:46 PM
I am afraid that this is not something that is coming from JotForm. The form appears to be embedded with a source code method and heavily modified.
Here is your form without the modifications:
You may need to check this with your website developer.