Forced to have transaction included in form

  • Profile Image
    Ricky Lee Jones
    Asked on April 11, 2018 at 08:20 PM

    I have made a form and unfortunately after all the work is put in I see that this form only works if there is a payment once the form is submitted. I would like to have this form in a non payment format, only for documentation purposes not ecommerce. Is this possible?

  • Profile Image
    Answered on April 11, 2018 at 09:16 PM

    I cloned your form and I found out that you are using PayPal integration. If you want to use the payment products functionality without integrating the form to a payment processor, then please use the "Purchase Order" tool. Here's a guide: How-to-Create-Payment-Form-with-Purchase-Order.

    You can just delete the current PayPal integration and add the "Purchase Order" tool. The products should still appear in the Purchase Order.

    You just need to select the products field and then click the "Trash" icon.


    Here's a screen capture:


    Hope that helps. Let us know if you need further assistance. Thank you.