- gregghamilAsked on April 11, 2018 at 10:29 PM
the autoresponder emails say from "jotform" at noreply, i changed it and saved it but it still shows up as jotform.
how can i make that my company name?Page URL:
- JotForm SupportBJoannaAnswered on April 12, 2018 at 01:50 AM
I checked your screenshot and email logs on your account and I saw that you tested your Autoresponder email using "Test Email" button. You need to make an actual submission on your live form, to properly test the Autoresponder Email settings.
Considering that your form has a payment field I am unable to test it, so I cloned your form and I tested the form. I set the same Sender Name "Mint Reef" as you did. This is the result.
You can check this guide, to find more about the Email Notification and Autoresponder email settings:
Also, the sender email of your Autoresponder email is firstname.lastname@example.org.
Let us know if you need further assistance.