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linkseoulhrAsked on April 11, 2018 at 10:35 PM
Hey :)
Just wanted to ask a quick question.
I've been trying to check submitted entries and when I try to listen to the submitted audio files, the screen looks like the attached file.
Is there some kind of app or program I have to install beforehand?
Thanks :)
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Nik_CReplied on April 12, 2018 at 2:15 AM
I'm not sure where did you check your submission when you saw that, but you should be able to view your submissions normally, by following: https://www.jotform.com/help/269-How-to-View-Form-Submissions
Your audio files are viewable there:
If you're still experiencing this problem please let us know.
Thank you!
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gizemReplied on April 12, 2018 at 6:35 AM
If you replied to this thread, it seems your answer did not reach us. Could you send your answer via this thread if you have any further problems?
Also; if you have any other questions or problems, feel free to contact us anytime. Thank you for your understanding.