- linkseoulhrAsked on April 11, 2018 at 10:35 PM
Just wanted to ask a quick question.
I've been trying to check submitted entries and when I try to listen to the submitted audio files, the screen looks like the attached file.
Is there some kind of app or program I have to install beforehand?
- JotForm SupportNik_CAnswered on April 12, 2018 at 02:15 AM
I'm not sure where did you check your submission when you saw that, but you should be able to view your submissions normally, by following: https://www.jotform.com/help/269-How-to-View-Form-Submissions
Your audio files are viewable there:
If you're still experiencing this problem please let us know.
- JotForm DevelopergizemAnswered on April 12, 2018 at 06:35 AM