Deleting Submissions Does Not Reset My Limit

  • Profile Image
    fred-du-13d
    Asked on February 21, 2011 at 05:45 AM

     

    Why has the number of submissions increased (6 on 100) even though I deleted the previous submissions ?

    Thanx

     

  • Profile Image
    abajan
    Answered on February 23, 2011 at 11:45 AM

    Hi Fred

    Many JotForm users are under the mistaken impression that deleting submissions will reset their account limit. The number is reset on a monthly basis only and deleting submissions has no effect.

    Thanks for asking and feel free to post questions anytime. It's not every question we can answer but we will certainly try our best to satisfy our users.

    Incidentally, you would have noticed that this thread has been edited considerably. That's because it contained more than one topic which is not allowed.

    Not to worry - no harm done, since you decided that you didn't want the first question answered after all anyway.

     

    Welcome aboard and enjoy the journey!

    Cheers :)

  • Profile Image
    fred-du-13d
    Answered on February 23, 2011 at 12:54 PM

    Thanx a lot  :D