What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Deleting Submissions Does Not Reset My Limit

    Asked by fred-du-13d on February 21, 2011 at 05:45 AM


    Why has the number of submissions increased (6 on 100) even though I deleted the previous submissions ?



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    JotForm Support

    Answered by abajan on February 23, 2011 at 11:45 AM

    Hi Fred

    Many JotForm users are under the mistaken impression that deleting submissions will reset their account limit. The number is reset on a monthly basis only and deleting submissions has no effect.

    Thanks for asking and feel free to post questions anytime. It's not every question we can answer but we will certainly try our best to satisfy our users.

    Incidentally, you would have noticed that this thread has been edited considerably. That's because it contained more than one topic which is not allowed.

    Not to worry - no harm done, since you decided that you didn't want the first question answered after all anyway.


    Welcome aboard and enjoy the journey!

    Cheers :)

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    Answered by fred-du-13d on February 23, 2011 at 12:54 PM

    Thanx a lot  :D