Infusionsoft: All of my integration fields disappears without reason.... poof, gone!!!

  • williamhall77
    Asked on April 12, 2018 at 7:33 AM

    https://www.jotform.com/submissions/72432300045138


    over 27 fields mapped 4 times, then worked and then it didn't.


    Can someone please call me. I will pay for your time. I so far into this and my forms need to go out... asap for the campaign I've sent. URGENT!!

    704-689-9196

    Bill

  • gizem
    Replied on April 12, 2018 at 8:39 AM

    It seems this is a duplicate thread. You can follow your question here.

    By the way, please avoid opening multiple threads for the same problems on the forum. Thank you for your understanding.

  • williamhall77
    Replied on April 12, 2018 at 9:43 AM
    Ok, but is this me or is this a fickle process.
    ...
  • TREVON
    Replied on April 12, 2018 at 10:58 AM

    I have checked on your form and noticed that you do not have Infusionsoft Integration done. https://apps.jotform.com/app/infusionsoft_integration

    Would you kindly confirm if there were any changes you made to your form before the integration disappeared?. This will help us understand the issue at hand and make appropriate escalations.

    Kindly also note that at the moment we do not offer phone support but you can reach us on our support forum (https://www.jotform.com/contact) or by mail(support@jotform.com).