What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Invalid form URL

    Asked by guest_23064231281039 on November 02, 2012 at 12:39 PM

    Hi, I copied the embeded form as per instruct but it turned out to be an error stating 'invalid form URL - this form is not available for this domain'

    Please assist.

    Many thanks!

    Page URL:
    https://www.facebook.com/MaryChiaMalaysia

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    Answered by moonzkie on November 02, 2012 at 12:55 PM

    Hi,

    Your form is working fine in my end and I wasn't able to reproduce the said issue. Have you tried already deleting your browser cache and cookies? If not, please give a try and do let us know if the said issue still persists or not.

    Thank you.

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    Answered by guest_23064231281039 on November 02, 2012 at 01:00 PM

    yea i received a notification earlier. i will check my browser cache and cookies. Thank you so much!

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    Answered by on November 02, 2012 at 01:13 PM

    Hi again, I have cleared all cookies and cache and still not good.

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    JotForm Support

    Answered by NeilVicente on November 02, 2012 at 01:31 PM

    On your Facebook page admin, edit the Static HTML app settings (Step 5-7 from this guide), then replace your form embed codes with this:

    <iframe scrolling="yes" frameborder="0" style="width:100%; height:100%; border:none;" src="//www.jotform.me/form/23064515889462" allowtransparency="true">
    </iframe>

    Let me know how it goes from here on out.

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    Answered by evelynnboey on November 02, 2012 at 01:41 PM

    Awesome! It works now. Million thanks!