Why does the JotForm survey builder say "All changes saved" but the revision history is lagging by 10-15 minutes?

  • LUresearchlink
    Asked on April 12, 2018 at 11:28 AM

    Why does the JotForm survey builder say "All changes saved" but the revision history is lagging by 10-15 minutes?

     

    I have created changes to the survey (including settings with hide and skip logics) that are not registered in the preview of the form but clearly present in the builder.

  • BJoanna
    Replied on April 12, 2018 at 12:53 PM

    I created a new form and I tested Revision History and conditions, but I could not replicate the issue you reported. The condition I added to my form is working fine when using Revision History. 

    1523551776history Screenshot 10

    Maybe you did not set your conditions correctly. Please provide us a link of the form you are working on. 

    Also, if possible provide us the steps how to replicate this issue.