- LexiAsked on April 12, 2018 at 12:02 PM
I am a student who has applied for the Education discount. I was just wondering how long that process takes because it could affect some data on a research project I am conducting.
- JotForm SupportdavidAnswered on April 12, 2018 at 01:19 PM
It usually take 24-48 hours to process non-profit/educational discount applications. In this case though, I just went ahead and approved yours since everything looks to be in order. You should have received a confirmation email with links to upgrade at the discounted rate.
- Lexi_RedmondAnswered on April 12, 2018 at 01:47 PM
Thank you so much for all of your help; I really appreciate it!
- JotForm SupportdavidAnswered on April 12, 2018 at 01:49 PM
I checked your account and the discount is active. Check from the billing page, the discounted pricing should be available.