How long does the Education Discount Process Take?

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    Lexi
    Asked on April 12, 2018 at 12:02 PM

    Hello!


    I am a student who has applied for the Education discount. I was just wondering how long that process takes because it could affect some data on a research project I am conducting.


    -Lexi

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    david
    Answered on April 12, 2018 at 01:19 PM

    It usually take 24-48 hours to process non-profit/educational discount applications.  In this case though, I just went ahead and approved yours since everything looks to be in order.  You should have received a confirmation email with links to upgrade at the discounted rate.

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    Lexi_Redmond
    Answered on April 12, 2018 at 01:47 PM

    Thank you so much for all of your help; I really appreciate it!

     

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    david
    Answered on April 12, 2018 at 01:49 PM

    I checked your account and the discount is active.  Check from the billing page, the discounted pricing should be available.

    https://www.jotform.com/myaccount/billing