Account charge on incorrect credit card

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    AVRSform
    Asked on April 12, 2018 at 12:04 PM

    Good Morning,

    We need to change the cc attached to our account. Refund to the card charged and charge to new card. Please call as I will not send cc info via email. 

    Amy Peters 

    #707-790-8530

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    BDAVID
    Answered on April 12, 2018 at 01:29 PM

    Your account is back to free plan. The subscription was canceled and refunded. You may upgrade again using the correct credit card: https://www.jotform.com/help/331-How-to-Upgrade-My-Account