Account: Paypal charge items that were never ordered

valerie lindahl
Asked on April 12, 2018 at 03:03 PM

I do not authorize any use of paypal I have tried to cancel and even thought that I deleted my account however I am getting emails stating that i am going to be charged for items that were never ordered by me.

This is a re-post of a comment on How Can I Cancel My PayPal Subscription?
Richie_P

Jotform Support

Answered on April 12, 2018 at 04:10 PM

Can you please give us more information on what items were ordered using your PayPal account?

As I have checked your email address, I can't seem to find any mail logs coming from use for subscription.

May we know the sender of the email, so that we can check it out?

Thank you.
valerie lindahl
Answered on April 13, 2018 at 12:09 AM

It says transaction I'd 0-OWK35052UX5139355 from Swimsuits For All
Thankyou
Sent from my Samsung Galaxy smartphone.
...
Scott

Jotform Developer

Answered on April 13, 2018 at 08:16 AM

Hey Valerie,

I'm struggling to understand what is the connection of the transaction with our service, Jotform?

The ID you have shared is not related to our subscription logs.
msimpy
Answered on April 13, 2018 at 09:10 AM

I suspect she has ordered something using a form and thinks that the Jotform link in the footer is actually a link to the seller!!