Account: Paypal charge items that were never ordered

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    valerie lindahl
    Asked on April 12, 2018 at 03:03 PM

    I do not authorize any use of paypal I have tried to cancel and even thought that I deleted my account however I am getting emails stating that i am going to be charged for items that were never ordered by me.

    This is a re-post of a comment on How Can I Cancel My PayPal Subscription?

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    Answered on April 12, 2018 at 04:10 PM

    Can you please give us more information on what items were ordered using your PayPal account?

    As I have checked your email address, I can't seem to find any mail logs coming from use for subscription.

    May we know the sender of the email, so that we can check it out?

    Thank you.

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    valerie lindahl
    Answered on April 13, 2018 at 12:09 AM
    It says transaction I'd 0-OWK35052UX5139355 from Swimsuits For All
    Sent from my Samsung Galaxy smartphone.
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    Answered on April 13, 2018 at 08:16 AM

    Hey Valerie,

    I'm struggling to understand what is the connection of the transaction with our service, Jotform?

    The ID you have shared is not related to our subscription logs.

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    Answered on April 13, 2018 at 09:10 AM

    I suspect she has ordered something using a form and thinks that the Jotform link in the footer is actually a link to the seller!!