Dropdown: You have to click and hold the cursor and drag to make your selection

  • remoov
    Asked on April 12, 2018 at 5:08 PM

    Hey JotForm,

    Thanks for having a great service so far we were able to make a form with a lot of conditions which is awesome.

    Only issue I've ran into is that the dropdown menu is a little funky on a MAC you have to click and hold the cursor and drag to make your selection which we see as a pain point for customers.

    Just wondering if you were aiming to fix it or if it was just something with MACs that we will have to deal with. Thanks!

  • Elton Support Team Lead
    Replied on April 12, 2018 at 7:30 PM

    If you're referring to the native dropdown field then it could be specific on the browser you're using. 

    So far I am able to select options in the dropdown field normally running on Mac Sierra - Safari 10.1 browser as well as on Mac High Sierra - Safari 11. I don't have to hold and drag the list, I just click it and it shows the list.

    Dropdown: You have to click and hold the cursor and drag to make your selection Image 1 Screenshot 40

     Dropdown: You have to click and hold the cursor and drag to make your selection Image 2 Screenshot 51 Dropdown: You have to click and hold the cursor and drag to make your selection Image 3 Screenshot 62