Optimization and form loading speed

  • Profile Image
    Asked on April 12, 2018 at 05:39 PM

    Hi there,

    My website is carzebra.com and I have 3 forms on the homepage. They're each the card single form at a time version. 

    They take a really long time to load and slow down my site a lot. I wanted to know if there was something you could do to optimize them or that I could change. I wanted to just fully embed them and host them on my site but apparently can only do that on the long full page form versions. 

    I love the design and function of these forms but hate how long it takes for them to load. 

    Please help, thanks!


  • Profile Image
    Answered on April 12, 2018 at 08:03 PM

    I have checked your form and I can see they have just few fields and they are not using other resources such as conditions or widgets. 

    The forms should be loading fast and in fact, I have checked the time of your entire page and it loaded quickly on my end: 


    May you please try using a different network or browser? 

    You may try loading the form itself and see if the same issue happens, please let us know if this persists. 

  • Profile Image
    Answered on April 12, 2018 at 10:39 PM
    Evening Kevin! Thanks for looking at it. Here are some tests i ran.
    I just tested http://carzebra.com with the Full Page test in Pingdom Tools.

    This specific test was done on April 12 at 21:28:43 from New York City, New York, USA. The web page took 7.01 s to load, used 268 requests, and weighed in at 3.3 MB.

    The Google Page Speed performance grade for this web page is 77/100.

    There’s a ton of more information you can check out here: https://tools.pingdom.com/#!/equE91/http://carzebra.com
    almost 1 mb of the data was from jotform and i attached images highlighting that it is the most consuming aspect of load time
    if you sort the waterfall by load time you'll see that much of the longest load times are the 30+ requests by jotform
    1523584787Screenshot 2018-04-12 at 9.43.
    here it is on gtmetrix
    1523585217Screenshot 2018-04-12 at 10.06
    here you can see how long it is that the jotforms are finally loaded
    1523585869Screenshot 2018-04-12 at 10.16
    obviously there are really only 11 requests but because i have three forms it's x3, but prior to adding the additional 2 forms, even when i have one form the impact was similar. my html dom loads pretty fast but if you scroll down and look for the forms you'll see that they load very slowly and take a while to become interactive
    you may be right though that the page loads fine in real life to the users but i am concerned about performance penalties with google for the amount of time it takes to fully load. 
    my scores on gtmetrix.com pagespeed are pretty bad, google lighthouse if you run the audit tool in the chrome dev panel is also very bad. i score okay on yscore and webpagespeed.org and decent on pingdom.com. 

    between every test it looks like jotforms take between 3-9 seconds to fully load depending on what download environment is simulated

    desktops on cable internet seem to be adequate but it can be a big problem in mobile environments outside LTE
    it's entirely possible i am overthinking this and relying too much on these scores, I'm interested in your feedback, thanks again
  • Profile Image
    Answered on April 13, 2018 at 06:52 AM

    Thank you for all detailed information you provided.

    I checked your forms, too. These are my findings:

    - You did not set any conditions for your forms. (It sometimes can cause the conflicts and can be slow down the load time.)

    - You have few questions in your forms.

    - You integrated your forms with Insightly CRM and MailChimp. I do not think these can be caused to slow.

    You can see my test on your website. It all worked as expected as you can see:


    Also, I checked your website on my phone, too. As far as I see, everything is fine on this side, too.

    So, I could not encounter any loading problem on your website. If you are facing this problem with any specific device or browser, you can share this information with us. By this way, we can try to help you better.

    Thank you for your understanding.

  • Profile Image
    Answered on April 13, 2018 at 11:43 AM

    Alright, thanks for you efforts, I will let you know if anyone has specific issues what their environment is