- jmlefevreAsked on April 12, 2018 at 06:25 PM
http://graduationbannerscolumbus.com/ The form can be viewed
For some reason when you click to submit it gives the error message I have uploaded in a screen shot. We have but SSL on the site but it does not seem to help.
Thanks for your assistance.
- JotForm SupportJanAnswered on April 12, 2018 at 08:32 PM
I did a test submission on your webpage but I was not able to replicate the issue. After hitting the Submit button, I was redirected to the PayPal check out page.
Please take note that I did not complete the payment. My test submission will appear in the Incomplete Payments. Here's a guide: How-to-View-Incomplete-Payments.
If you are still having issues, I recommend you to re-embed the form using the iFrame method. This will prevent script conflicts between the form and the webpage. Here's a guide: Getting-the-Form-iFrame-Code.
I also cleared your form cache so that your forms will be refreshed from our servers.
Hope that helps. Thank you.