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    I get bad security vibes

    Asked by chilton1199 on November 02, 2012 at 07:07 PM

    I sent an email to a small, select number of people, inviting them to donate something towards a wreath for a fellow committee member who died recently  There was a link to a form included (as a simple https://******** link).  One of our members got the message shown in the screenshot.

    What can I do to make such links look less 'dangerous'?

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    JotForm Support

    Answered by jonathan on November 02, 2012 at 07:13 PM


    Unfortunatelly, we could not see the image included in your post. Can you please re-try including it again. Try the method describe here how you can include an image.

    We await for your response.


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    Answered by chilton1199 on November 02, 2012 at 07:24 PM

    Hi I solved the problem by not uploading a screenshot (it was only words anyway, not images)  I copied text into notepad then re-pasted to here.  Just to remind you, I sent the link in an email - (I pasted into an email I created in the usual way, not via JotForm's embed option)


    There is a problem with this website's security certificate.
     The security certificate presented by this website was issued for a different website's address.

    Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.
     We recommend that you close this webpage and do not continue to this website.
     Click here to close this webpage.
     Continue to this website (not recommended).
     More information

    ·  If you arrived at this page by clicking a link, check the website address in the address bar to be sure that it is the address you were expecting.

    ·  When going to a website with an address such as https://example.com, try adding the 'www' to the address, https://www.example.com.

    For more information, see "Certificate Errors" in Internet Explorer Help.


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    JotForm Support

    Answered by jonathan on November 02, 2012 at 07:43 PM

    Thank you for the quick update.

    This certificate error message... "There is a problem with this website's security certificate..." normally point to an SSL or secure form (i.e. https://secure.joform.com/form/23065706722956) embedded to non SSL or https website.

    Can you share to us the URL of the website where we can see the embedded form? We can check that too.


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    Answered by Mandy on November 03, 2012 at 03:52 AM

    I think you have explained it.  As I said in my original link and  reply to your first response, I sent the link in an email to a group of friends/colleagues.  Therefore obviously, it wasn't on a website.


    But it raises a second question, how do I know if the website is a secure website (I am working with it, but I didn't create it).


    many Thanks

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    JotForm Support

    Answered by jonathan on November 03, 2012 at 05:45 AM


    My apology, I did missed that you already mentioned it was thru an email link (and not embedded on a website). Since this is the case, was the link you provided uses https://secure.jotform.com?

    You can find more details about SSL form and secure website on this JotForm guide -How-can-I-receive-SSL-Submissions