Autoresponder Email: How to add a line break in the email content?

  • rgesswein
    Asked on April 13, 2018 at 9:29 AM

    I need a help with the email responder template

    We have a long text box and when the user writes a lot of content, there is no line break and the table margin is unconfigured.

    How can we include a line break and delimit the maximum widh size?

    Best regards

  • Richie JotForm Support
    Replied on April 13, 2018 at 11:40 AM

    If you're using the email tables, we cannot really add a link break to each section. However, you can add an empty row cell to work like a line break.

    Autoresponder Email: How to add a line break in the email content? Image 1 Screenshot 50

    You can insert a blank row before or after a cell to add a "line break".

    Autoresponder Email: How to add a line break in the email content? Image 2 Screenshot 61

    To edit the width of the table, just click anywhere inside your email content and a table option would pop-out then select table properties.

    Autoresponder Email: How to add a line break in the email content? Image 3 Screenshot 72

    Now you can edit the width,cell spacing and other options in your table.

    Autoresponder Email: How to add a line break in the email content? Image 4 Screenshot 83

    Related guide:-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    Hope this information helps.


    Please let us know if we can be of further assistance.

  • seguroonline
    Replied on April 13, 2018 at 1:51 PM

    Thanks for your reply.

    In fact, my problem is the line break inside the cell.

    When the user enters a long response, the table becomes unconfigured.

    I need to set a maximum cell or column size and an automatic line break inside the cell

     

    See how the autoresponder is configured, see the size of the columns and cells.

     1523641632autoresponder Screenshot 10


    Now see how the size of the columns after the user enter the answers, some texts being long.
     1523641684Response 1 Screenshot 21

    1523641714response2 Screenshot 32

    Notice that the size of the first column has changed dramatically I need to somehow maintain the width of the columns, breaking the text inside the cells. Please, thank you if you can forward me the HTML instructions (codes) to set this up   Thank you so much.

     

  • Richie JotForm Support
    Replied on April 13, 2018 at 3:16 PM

     Unfortunately, there is no option to create an auto line break in the email content. Using the table setup, we can only put a max width to each columns.

    Autoresponder Email: How to add a line break in the email content? Image 1 Screenshot 20

    -How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    Hope this information helps.


    Please let us know if you have further questions.