I am trying to allow people to attach a pptx file

  • NancySle
    Asked on April 13, 2018 at 10:13 AM

    I have updated my form to allow a .pptx file to be added, but it's not working. I keep getting this message (see screenshot). I've updated it in options so it now has this list of extensions:

    pdf, doc, docx, xls, xlsx, csv, txt, rtf, html, zip, mp3, wma, mpg, flv, avi, jpg, jpeg, png, gif, pptx,


    Please let me know what I need to do in order to allow people to attach these files.

    Many thanks

    Nancy

    Jotform Thread 1443866 Screenshot
  • derya JotForm Developer
    Replied on April 13, 2018 at 10:26 AM

    Hi,

    In your file upload properties, can you please remove the comma after pptx? That causes the problem, last item should not end with comma.

    1523629494Screen Shot 2018 04 13 at 17 Screenshot 10

     

    Hope this helps,

    Thank you

  • NancySle
    Replied on April 13, 2018 at 11:38 AM

    Thanks that worked!!