- AlanJordanAsked on April 13, 2018 at 05:02 PM
I can click the three positioning bars, but I cannot move the positioning to change the sequence of events. I looked at past posts like https://www.jotform.com/answers/1132410-Cannot-reorder-Conditions-using-drag-and-drop
This behavior happens on multiple forms. Here's one example. I want to move the first condition so that it is the second condition, but can't.
- JotForm SupportBDAVIDAnswered on April 13, 2018 at 05:25 PM
I have cleared your forms cache, and now the conditions can be moved by dragging and dropping:
- AlanJordanAnswered on April 13, 2018 at 06:45 PM
No, I can't.
How do I clear my forms cache myself? Are you holding any special keys or just dragging?
I tried clearing the forms cache through the Account > Settings interface. I tried making a clone and moving that out of a shared folder.
I tried holding CTRL while dragging.
I tried holding SHIFT while dragging.
I still cannot relocate. See this video: http://ahj.max-opp.com/wp-admin/upload.php?item=4360
- JotForm SupportJim_RAnswered on April 14, 2018 at 04:21 AM
Thanks, but I can't view the video you shared. It's asking me to login to your WP admin panel.
There's a high chance this is browser-related since I can move the conditions around on your form and on a random form I opened on my account.