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mikem123Asked on April 13, 2018 at 6:24 PM
My customers have been complaining that after they register on my website they are getting some JotForm messages and notifications which make my company look suspicious.
i contacted you and you said to prevent this i needed to upgrade my subscription which I did but that didn’t fix anything and my customers are dtj getting either a copy of their registration, a JotForm solicitation or something like the attached.
please fix this, it has been going on too long.
Thank you,
mike
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Elton Support Team LeadReplied on April 14, 2018 at 3:36 AM
You can remove the JotForm branding in the autoresponder notification.
Here's how:
Settings > Emails > Edit Autoresponder and remove the banner in the email content