My JotForm registration page problems

  • mikem123
    Asked on April 13, 2018 at 6:24 PM

    My customers have been complaining that after they register on my website they are getting some JotForm messages and notifications which make my company look suspicious.


    i contacted you and you said to prevent this i needed to upgrade my subscription which I did but that didn’t fix anything and my customers are dtj getting either a copy of their registration, a JotForm solicitation or something like the attached.


    please fix this, it has been going on too long.



     Thank you,


    mike

    Jotform Thread 1444518 Screenshot
  • Elton Support Team Lead
    Replied on April 14, 2018 at 3:36 AM

    You can remove the JotForm branding in the autoresponder notification.

    Here's how:

    Settings > Emails > Edit Autoresponder and remove the banner in the email content

    My JotForm registration page problems  Image 1 Screenshot 20