Form getting stuck at Please wait

  • cambsdeaf
    Asked on April 15, 2018 at 1:45 PM

    Hello .. I am using this form on this page: 


    https://cambsdeaf.org/2018/04/15/special-cda-world-cup-event-england-v-panama/


    And it gets stuck on please wait when payments going through. Can you help?

  • Adrian
    Replied on April 15, 2018 at 3:29 PM

    The submissions on the embedded forms on your website are being blocked because the sandbox attribute of the Iframe is missing the allow-forms value.

    There is an error on the console showing when the form is submitted.

    Form getting stuck at Please wait Image 10

    It seems that you are using Wordpress.com to manage your website. I am not sure if there is a setting where you can change the security settings of Iframes.

    Did you use this guide to embed the form?
    How to Embed a Form to Wordpress.com

    I suggest you try embedding the form using the Iframe code directly.
    Getting the Form iFrame Code

    If the issue persists, you can link the users to the standalone form link instead.
    https://www.jotform.com/81044274053348