Can I make line breaks in the product description

  • Profile Image
    hillcoyle
    Asked on April 15, 2018 at 04:44 PM

    I am entering products in the payment section - set up for First Data payment processing.

    Can I enter html code or line breaks in the product so that it isn't a log run on?

  • Profile Image
    jonathan
    Answered on April 15, 2018 at 06:29 PM

    I recommend not inserting any html or tag codes into the Payment field products description details. Method like this usually will break the style and design of the details of the payment field.

    I reviewed your form and I see the payment field have a lot of products on it. This makes the form very long and when in browser, you will need to scroll down multiple times to view all the products/items.

    1523831295zzz 2018-04-16 06.25.14.png

    So this must be the reason what you wanted the product details to be more orderly and not easier to view all the items at once.

    An alternative option I suggest you try is, to convert instead the form layout to use the Card form layout.

    1523831341zzz 2018-04-16 06.23.30.png


    You can preview how it work in my test form https://form.jotform.com/81046850825963

    1523831373zzz 2018-04-16 06.27.17.png

    I hope this help. Let us know if you need further assistance.




  • Profile Image
    hillcoyle
    Answered on April 17, 2018 at 11:54 AM

    This doesn't really help.  I don't want all the questions on different pages.  It is very confusing and will make selecting products very difficult.  Plus the product selection is not user friendly at all, I could barely figure out how to select products.

    So, back to my original question - can put line breaks in the product description?

    I have a few products that are packages.  I would like them to view like this:

    Meat Package #1
    4 Angus Rib Eye
    2lb. Angus Ground Chuck
    2lb. Our Own Hot Sausage
    2lb. Our Own Sweet Sausage

    Rather than a long list on one line that just breaks at the end of the line.  Is there a way to format certain products with line breaks?

  • Profile Image
    Kiran
    Answered on April 17, 2018 at 01:11 PM

    Unfortunately, it is not allowed to inject HTML codes to the form due to security related issues. You might need to consider display the text separated by commas only. Or you may consider using the full source code of the form to embed on your web page and make necessary modifications to the form to customize the display.

    Hope this information helps!