Limits: Additional Submissions

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    justinnubla
    Asked on April 16, 2018 at 01:40 AM

    Hi JotForm,


    Is there anyway to just purchase additional submissions for the month instead of upgrading to the next plan?

  • Profile Image
    cihanc
    Answered on April 16, 2018 at 03:27 AM

    Hi,

    If you need more submissions for one month, you can upgrade your account for one month only. Then you can downgrade if you wish.

    There is also another way of permanently increasing submissions. Please check the following link. You might find it useful.

    https://www.jotform.com/myaccount/getMore

  • Profile Image
    justinnubla
    Answered on April 16, 2018 at 04:22 AM

    Hi,


    Thanks for the reply. However, seeing as I'm already halfway into my current plan, will this start a new cycle for my plan with an added cost? How will I be billed for upgrading?

    For the free submissions, can I use my alternate email to claim these free submissions?
  • Profile Image
    gizem
    Answered on April 16, 2018 at 08:38 AM

    I can see that you use our bronze plan. You have 1000 monthly submission limit and you just received 226. This count will be reset on the first day of the next month and you will be able to receive 1000 more submissions in that month, too.

    If you upgrade your account, your current subscription is canceled and the new usage limits will be applied according to the plan you upgraded. You can check our pricing and features here.

    I split your other question to a new thread to prevent any possible confusion. You can follow it here: https://www.jotform.com/answers/1445670