- rateyournandosAsked on November 04, 2012 at 10:45 AMJotform,Please can you issue me a refund for the charge I have just been given as detailed under your 30 day money-back guarantee. The subscription is no longer needed and was only kept activated in error. My username is Rateyournandos and email address is email@example.com.Kind regards,Marc
- moonzkieAnswered on November 04, 2012 at 11:12 AM
I have forwarded your inquiry to Paypal Refund queue, please expect the refund within 10 days.
- rateyournandosAnswered on November 15, 2012 at 04:48 AM
Hi JotForm Support. We are still yet to receive the refund. Please could you check it out! Thank you, Marc Rateyournandos.com
- JotForm SupportWelvinAnswered on November 15, 2012 at 05:11 AM
We apologize for the inconveniences. Your request is still on our queue. I will forward this to our level 2 support for attention.
- JotForm FounderaytekinAnswered on November 16, 2012 at 09:19 AM
Refund is all set. But your account is over quota on upload space. Unless you delete those uploads it will be disabled.