Autoresponse emails not sending

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    NHSConfed
    Asked on April 16, 2018 at 06:16 AM

    I think I must have added some wrong details in the email section, as the autoresponses aren't working? 

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    amy
    Answered on April 16, 2018 at 08:52 AM

    It doesn't seem any wrong setting in your autoresponder settings. I have just sent a test submission (please ignore it) and received 12 autoresponder emails.

    1523882857Screen Shot 2018-04-16 at 15.4

    You can send different autoresponders and notifications based on a user's answer. Please check out the "Change Email Recipient" condition. Here are further details: Smart Forms Using Conditional Logic

    Let us know if you have any further questions.

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    NHSConfed
    Answered on April 16, 2018 at 09:07 AM

    Thanks, can I ask how long it took for you to receive the response please? 


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    Scott
    Answered on April 16, 2018 at 10:12 AM

    I've consulted this with my colleague Amy, and she said that the responses were immediate.

    Let us know if you have any other questions.