What is the cancelation policy?

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    Asked on April 16, 2018 at 08:29 AM

    Hi Team,

    How to cancel policy?

    Can i set the cancelation date instead of autorenewal?



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    Answered on April 16, 2018 at 10:04 AM

    I have checked your account and see that you have subscribed to Bronze monthly plan. Please note that JotForm is subscription based service and the plan renews automatically as per the plan chosen. However, you may cancel the subscription from the billing section of your account settings whenever you want to. The account shall be scheduled to downgrade and the subscription shall be active till the end of the current subscription period.

    Please get back to us if you need any further assistance. We will be happy to assist.