What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Web form help!

    Asked by Matt Russell on February 21, 2011 at 09:33 AM


    I have a business in the UK and we are in the process of finalising the web site.

    Unfortunately our current web form has a problem in that customers will not be able to pay on the same form after they have entered their information or get automatically redirected to pay via our merchant account - we are using Payment Sense.

    Does Jotform provide the facility to redirect our customers automatically to our Payment Sense page after filling out and submitting their info?

    Also would the web form be on our website or would customers need to get redirected to Jotform and fill in the form on your website?

    I hope you can assist with this matter.

    Many thanks,

    Matt Russell

  • Profile Image

    Answered by herkul on February 21, 2011 at 09:36 AM

    I wish amenities
    administrator can help you

  • Profile Image
    JotForm Support

    Answered by abajan on February 21, 2011 at 03:05 PM

    Hello Matt. I know very little about PaymentSense but you can use JotForm's Thank You Page Wizard to redirect users on submission in one of the three ways illustrated in the second screenshot below.


    My Forms > select the form in question from the list (or create a new form) > click its Edit link > on the Setup & Share tab, click the Thank You button in the toolbar above the form:


    Assuming the PaymentSense page is accessible to anyone with its link, Custom URL is the method you would select, then click Next:


    Type the URL, click Finish and save your changes if they haven't been autosaved.

    You can find more information in our User Guide.


    As to your second question, yes, you can embed the form on your own site by way of the Embed Form button:


    As you can see, there are several embedding options:

    See User Guide