What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does my form direct to the wrong URL?

    Asked by charlottemaye on November 04, 2012 at 03:31 PM

    Loving the form, and managed to fit it into my site nicely, however Im having trouble once the form has been sent.


    I have created a thankyou page which I want to show once the form has been submitted, but this isnt working.


    The URL of the page is http://www.charlottemay.co.uk/thankyou

    This is what I have tried to put in as the URL for the form, I have also tried variations like www.charlottemay.co.uk/thankyou and charlottemay.co.uk/thankyou

    However, it always redirects to http://http:www.charlottemay.co.uk/thankyou (extra http:)


    How can I change this so it redirects properly? Is this an error with your site? Or a mistake from my end?


    Many Thanks for your time and help, Charlotte x

    Page URL:

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    JotForm Support

    Answered by EduardoMendez on November 04, 2012 at 03:56 PM

    Hi there!

    I have tested your form and it seems to be working fine on my end (CHrome / EI / Firefox).

    Are you still experiencing this problem?