My forms keep sending multi submissions

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    islandrecreational
    Asked on April 16, 2018 at 11:39 AM

    my forms keep sending multi submissions can you please look into this

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    BJoanna
    Answered on April 16, 2018 at 01:05 PM

    Please provide us your form, so that we can test it. If the form is embedded, provide us the webpage URL.

    You can prevent multiple submissions with the Unique Submission and Unique Question features.

    How to Set Unique Submissions on a Form

    How to set Form Limits Based on a Unique Question

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    islandrecreational
    Answered on April 16, 2018 at 01:43 PM
    Form listed as liner leads and FB pool leads
    Sent from my iPhone
    ...
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    Kiran
    Answered on April 16, 2018 at 03:21 PM

    I have checked both the forms and see that there are two duplicate submission in the form http://www.jotform.us/form/80985559688179.

    152390604517042018_0041329.png

    Generally, duplicate submissions are submitted when the user tries to refresh the Thank you page. Could you let us know if the form is embedded on any of your web pages and experiencing the issue? If so, please provide us with the web page URL so that we can take a look and assist you further. 

    Thanks!