Survery submission was not completed, was the data saved at all?

  • Aubree McAtee
    Asked on April 16, 2018 at 12:00 PM

    Hello, 

    Last evening, I was filling out a survey and I hit submit and all of my information was deleted. I am curious if there is anyway to find this "saved" information. I continued to see that the document was being saved, but its mysteriously disappeared after submitting it. 


    Thanks, 

    Aubree 

  • David JotForm Support
    Replied on April 16, 2018 at 1:10 PM

    If the submission process did not complete, the form data would not have been saved to our servers.  If the data is not available from the submission page, it was not logged.