There is a submission that will not go to read

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    djpto
    Asked on April 16, 2018 at 12:52 PM

    Hi we have a submission on one of our forms that will not go to read or old.  I have gone thru them on the phone app and the computer.  It still shows one new submission.

    Erickson Hot Lunch Form March and April

    Please mark it as read.


    Thanks

  • Profile Image
    Kevin_G
    Answered on April 16, 2018 at 02:24 PM

    I have reviewed your submissions (80436438984973) and I can see it shows 8 new submissions, navigating through your submissions page I can see there are some unread submissions. 

    1523902967screenshot_01.png

    To mark the submission as viewed, please click on it. 

    If you still see the problem, please provide us the submissions details so we can further investigate this.