There is a submission that will not go to read

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    Asked on April 16, 2018 at 12:52 PM

    Hi we have a submission on one of our forms that will not go to read or old.  I have gone thru them on the phone app and the computer.  It still shows one new submission.

    Erickson Hot Lunch Form March and April

    Please mark it as read.


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    Answered on April 16, 2018 at 02:24 PM

    I have reviewed your submissions (80436438984973) and I can see it shows 8 new submissions, navigating through your submissions page I can see there are some unread submissions. 


    To mark the submission as viewed, please click on it. 

    If you still see the problem, please provide us the submissions details so we can further investigate this.