Email notification: Can basic subscription add multiple recipients?

  • jhetzel
    Asked on April 16, 2018 at 2:58 PM

    Can the basic subscription have multiple recipients receive the submitted form?


    Thanks

  • Richie JotForm Support
    Replied on April 16, 2018 at 4:30 PM

    Unfortunately, only paid subscription can have multiple recipients  in the email notifications.

    Email notification: Can basic subscription add multiple recipients? Image 1 Screenshot 20

    For more information, you can check this guide:-Send-Notifications-to-Multiple-Recipients

    Hope this information helps.


    Please let us know if we can be of further assistance.

  • jhetzel
    Replied on April 16, 2018 at 4:43 PM
    Which subscription level supports this?
    --
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  • Kiran Support Team Lead
    Replied on April 16, 2018 at 8:31 PM

    All levels of subscription Bronze, Silver and Gold can have multiple recipients in the email notification. However, please note that there is a limit of 10 recipients can be added. This limit is the same across all plans except Free.

    https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    Hope this information helps! Please get back to us if you need any further assistance. Thanks!