Google recaptcha error.

  • Comacc
    Asked on April 16, 2018 at 3:04 PM

    A client is trying to submit a form, but is getting a weird error message instead of the normal captcha response.  Do you know how to troubleshoot that?

    Jotform Thread 1446327 Screenshot
  • Jed_C
    Replied on April 16, 2018 at 4:48 PM

    Could be a temporary issue with the Google captcha or probably our dev team already upgraded the recaptcha as what is announce here https://developers.google.com/recaptcha/docs/faq#what-happens-to-recaptcha-v1 that needs to be upgraded.

    I just tested your form and I'm not able to replicate the issue anymore.

    1523911662captcha error Screenshot 10

    Let us know if you have any questions or if you need further assistance.