Card Form: won't open on my iPad, or iPhone.

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    SpaceHealth
    Asked on April 16, 2018 at 03:29 PM

    I've added a link to the url of my JotForm from a button on my landing page. It works fine on my pc, and fine on an android tablet. But it will not load on my iPad 3

    I've tried to open the JotForm site on the iPad and open the form directly from there, but that doesn't work either.

    Is there some thing I need to do differently to get the form to open correctly?

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    BDAVID
    Answered on April 16, 2018 at 05:46 PM

    It is odd, the form link loaded in my end using my laptop, but it won't load in a iPad, or iPhone:

    1523915022noloading.png

    I will forward this to our back-end team to get further help.

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    SpaceHealth
    Answered on April 19, 2018 at 12:28 PM

    Hi, have there been any answers from the team about this query?

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    BDAVID
    Answered on April 19, 2018 at 01:04 PM

    We have not received any updates yet. Unfortunately, there is no estimated time-frame for a resolution.