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    Can't get form to send notification emails, however test emails work, but only to one address.

    Asked by pparkeq on November 04, 2012 at 10:58 PM

    For some reason my forms have stopped sending email notifications.  I have a list of about 10 people that need to recieve the notifications, but are not.  When I make a new notification and test it, it will send it to only the first person on the list.  I have tried a few things, but none of it seems to work.  Please help!

    Page URL:
    http://jotform.us/form/22008125456143

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    JotForm Support

    Answered by Welvin on November 05, 2012 at 12:31 AM

    Hi,

    I have check your form and only one (1) email are set to receive notifications using "Send an e-mail after submission" conditions;

    Please be inform that when email conditions is set, the original recipient on the email notification settings will be disregarded.

    Also, please try to set your "Sender Email" to noreply@jotform.com, as shown on this visual guide:

    Some Guides that are helpful setting up your form notifications to send to multiple recipients:

    https://www.jotform.com/help/39-Send-Form-Emails-to-Multiple-Recipients

    https://www.jotform.com/help/25-Receiving-Emails-on-Form-Submissions

    I hope this helps and please let us know if you have questions with all of this.

    Thanks