Can I request for my data to be stored on your servers in Germany?

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    deirdremonks
    Asked on April 16, 2018 at 06:54 PM

    Hi there,


    I will be launching a campaign soon which requires the data collected on an online form to be stored on servers within the EU. I see that you have this option available so do I need to request that my data be stored on your servers in Germany at all times or does this happen automatically?


    Many thanks,

    Deirdre Monks

  • Profile Image
    John_Benson
    Answered on April 16, 2018 at 10:41 PM

    You can do that by enabling the "Store my data only in Europe (Germany)" in the Account Data. To do that, log in to your account and open this link: https://www.jotform.com/myaccount/data

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    I hope this information helps. Thank you.