What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Message prevent phishing

    Asked by aposta3 on November 05, 2012 at 12:32 AM

    user: wwwclub

    A message appeared on:

    "Due to Violation terms of use, your account Has Been suspended.

    It was Suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue. "


    Now, we are not doing phishing or violate any law or rule of conduct, there is not even the forms names of people involved, only some elements for players to play.


    In these fields there are no forms to request the name, address and other data.


    Desbloqueasem grateful for that system.



    thank you

    Page URL:

  • Profile Image
    JotForm Support

    Answered by idarktech on November 05, 2012 at 01:43 AM


    We are truly sorry about that. I have now unsuspended your account after finding no violations our terms. It should be fine by now.

    Your account was mistakenly suspended by our automatic phishing filter. I have now whitelisted your forms to avoid this from happening again.

    Our apologies for the inconveniences caused.

  • Profile Image

    Answered by guest_23091689316055 on November 05, 2012 at 05:40 AM


    I have the same problem, I don't understand why...

    user: nordvideo

    Thank you if you can fix the problem..!

  • Profile Image
    JotForm Support

    Answered by Welvin on November 05, 2012 at 07:06 AM

    Hi nordvideo,

    Your account should be fine now. We apologize for this matter.