E-mail Template: I can't see an answer to image picker question in autoreply email/notification

  • dianapinto
    Asked on April 17, 2018 at 4:13 AM

    Good morning, 

    I can't see an the answer for the campus named {tipode} in the email of response/notification, it's a CSS and I can't see how is it named. Can you help me please?


    Thanks in advance


    Diana 

    Jotform Thread 1446964 Screenshot
    Page URL: https://form.jotformeu.com/81022067617350
  • gizem
    Replied on April 17, 2018 at 8:55 AM

    Hello Diana,

    The problem is related to the unique name that you set in your notification e-mail.

    1523969318Screen Shot 2018 04 17 at 3 Screenshot 10

    You need to change 'Tipode' to 'tipoDe' in order to see the selection in the notification e-mails.

    For further investigation, you can find the related field's unique name like in the below screencast:

    1523969520test Screenshot 21

    I hope it helps. Feel free to contact us if you have any further problems.

  • gizem
    Replied on April 17, 2018 at 9:01 AM

    Also, I can see your autoresponder e-mail has the same problem.

    1523970039Screen Shot 2018 04 17 at 4 Screenshot 10

    You need to change it to 'tipoDe' in your autoresponder e-mail template, too.

    I hope these help.