- mlunderhillAsked on November 05, 2012 at 10:29 AM
- JotForm SupportWelvinAnswered on November 05, 2012 at 10:38 AM
I have your check your account and you are paying your subscription using Paypal. To cancel your subscription, please follow the steps below;
1. Log into your PayPal account
2. Find the latest payment you made to us
3. Click on your subscription number
4. Click on "Cancel Subscription" button.
When you cancel your subscription you will not be charged again, but your account will stay Premium until the time you have paid for expires.
I hope this helps. Thanks